SNGDC Gas Billing – Important Information

🔹 Payment Guidelines

• Payments will be updated in our system within 7 working days after confirmation.
• Credit/Debit Card payments may take 7 to 10 working days to reflect in your account.
• Please ensure you enter the correct Consumer ID and payment reference to avoid delays.
• Keep your payment receipt/transaction ID safe until it appears in your bill history.
• Bills must be paid on or before the due date to avoid late payment charges or service suspension.

🔹 Safety Messages

• For your safety, always use official SNGDC payment channels.
• Never share your billing or payment details with unauthorized persons.
• In case of gas leakage, immediately call our 24/7 Emergency Helpline.
• Ensure proper ventilation while using gas appliances.

🔹 General Notices

• All bills are computer-generated and do not require signatures.
• Late payments may include surcharges as per SNGDC policy.
• For billing complaints or payment issues, please contact our Customer Support Center.
• Your cooperation ensures smooth and uninterrupted services.